Developing stronger communities using digital technologies

A talk by Sair Reading & Chris Laband, Julie Harrison, Dr Peter Bishop and Mike Walsh
DigiKick, Birmingham City Council, Birmingham City Council and Birmingham City Council

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About this talk

Dr Peter Bishop, Director of Digital & Customer Services for Birmingham City Council, will introduce talks on how the council is working with city partners to address digital skills and exclusion as well as outlining how the council is embracing digital technologies to support transformational change.

Be more confident online - presented by Chris Laband & Sair Reading from Digikick

In today’s world, if you can’t use the internet, you are isolated, you are alone and you are vulnerable. More and more services are only offering support via online interaction, so those who can’t get online are left behind.

As time moves on, this is only going to get worse, more people are going to be left behind, more people are going to be isolated and more people will be vulnerable.

DigiKick help people become more confident online. DigiKick’s fun, friendly sessions can help anybody learn practical skills which they can use every day to engage safely in the online world.

Chris and Sair will share stories of people who have worked through DigiKick, and how the internet has changed their lives. They will talk about how the approach helps people feel empowered to start learning and to get online for the first time.

Chris and Sair will also talk about some of the pitfalls in setting up your own digital inclusion work and how Covid restrictions have evolved the service to support more people.

Technology Enabled Care (TEC) – Enabling people to live the best life they can - presented by Julie Harrison & Mike Walsh from Adult Social Care Directorate, Birmingham City Council

As Technology Enabled Care (TEC) moves forward into the digital environment and with the explosion of apps more Councils including Birmingham are looking at how the power of these systems can be introduced into supporting the social care needs of our citizens. We are at the very start of our journey and looking at how we transform our current mainly analogue TEC to digital over the next few years. Our journey will include collaboratively working with both citizens and our social care colleagues to understand what the issues and barriers are with TEC and how we can move forward together.

In this talk, Julie and Mike will share their insight on how TEC can benefit the citizens and social care practices in Birmingham. The approach they are taking that will positively impact health colleagues and seek to reduce the demand on acute services and how the move to the Integrated Care service will encourage better collaboration for the benefit of Birmingham citizens, confirming TEC is an ideal platform to engage with these conversations.

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